When I worked as a rental CFO one of my clients, Third Voice, was
developing an intelligent search engine. As part of an Investor
presentation, I showed some amazing statistics. To these I’m adding
some information that is directly associated with publishing.
100
years BC the Great Library of Alexandria contained all the wisdom of
mankind. It has been estimated that at its peak, the library contained
some 700,000 manuscripts. Considering that each one of these was hand
scribed on papyrus is amazing.
Almost 2,000 years later, in 1815 the US Library of Congress opened with
a mere 6,487 books. Today the library contains more than 29,000,000
books.
More than 170,000 new books are published each year in the US and an
additional 200,000 new books are published in UK each year.
There are more than 20,000,000,000 web pages with thousands more being
added every day.
Mark Twain once made the observation, “There are lies, damn lies, and
statistics.” Unfortunately no matter how you cut the numbers, your
pride and joy, in some cases your hard work, perhaps a life time effort,
is only one of hundreds of thousands of such works to be created each
year.
Time to give up and walk away? No way! Just as it is becoming easier
to create a finished work, so has it become increasingly easy to let the
world know. The trick at being successful when the rules change, is to
think outside the box. This section is only intended to give you a few
ideas about where to begin. The art of marketing and what you may or
may not find that works would fill volumes of books.
There are a few fundamental basics you will need. Just as every book is
unique, so will be your marketing plan. For your plan to succeed it
must be built upon a very strong foundation.
The
core of the new world of internet marketing is a website. It doesn’t
have to be fancy, or full of flash graphics. A single page with all the
necessary information for people to learn about you and a “Buy Now” link
is all you need. You can register with any number of companies for a
domain name, many of these will also host your page and provide simple
email services as well. Like anything, shop around and learn all you
can about web hosting.
A
domain name is the address that allows people to find your website. It
should be easy for someone to figure out and some how relate to you or
your book title.
www.stoneinthesurf.com is easy for someone to remember.
www.independentpublishingbyamiddleagedaccountantfromburbank.com
might not be the best choice. With so many sites out there, you may
need to be a bit creative. Finding a good domain name can be a lot like
creating a personalized license plate.
Having just launched my first self-built website, do not under estimate
the effort involved. It may sound simple, building one from scratch is
a significant undertaking. There are a lot of places you can get good
help. If programming html code or concatenated style sheets sound
intimidating, investing in someone who can help will be well worth your
time, and stomach lining. Thank God I had David as a mentor. Remember
the KISS principle (Keep It Simple). When I proposed my new site to
David he laughed at me and told me I had a choice, spend thousands of
dollars on design or … learn how to do it myself. No problem, right?
That was six weeks ago. Start with a one page site. There will be
plenty of time to expand it later.
Another aspect of websites are what are called “key words” and “meta
tags”. These are the crucial bits of information that will allow the
search engines to find you amongst the 20 billion pages out there. They
use tools called “robots” and “spiders”. It’s important to know how
they work and how to maximize your site with them. This isn’t science
fiction or something bizarre that Adrian Smith might encounter on some
strange planet. These are the new industry tools that will help you to
get your story to the world. See my section below on Marketing Don’ts.
The
next crucial element is to be very clear about the story you want to
tell the world. You want to tell your story, not your book’s story.
What people want to know is who you are. Your story will get people
interested in your book. Consider this, my book is a love story about a
millionaire who falls in love with a librarian. OK maybe if that’s the
only book on the rack you haven’t read. Now consider this.
“Jane Summerfield is a single mother of four in Hayes, Kansas. She used
to find her escape by reading romance novels after tucking her kids into
bed. Two years ago she decided to write her own based on her daydreams
and experiences as the county librarian. She borrowed a friend’s
computer and began to write. Three months later she had finished her
first novel. The story was well received by friends and a professor of
English Literature at Kansas State University, Steven Trout.
Unfortunately her work was rejected by all of the major Romance Novel
Publishers. She was about to give up when a friend showed her an
inspiring website about people who had become independent publishers.
She raised the money by selling hand made copies of her book. Last
month she launched her own publishing company 831. Her first book,
Over Due, is about a millionaire who falls in love with a
librarian. The book is available on her website, libraries and
Amazon.com.”
I’m
not a reader of Romance Novels, but I just might pick this one up. Not
because of the subject, but I’m now curious about Jane and her book. A
good friend of mine is an multi-Emmy winning producer for Cox
broadcasting. He made an interesting observation a while back. The
media world is starved for content. People who provide content are
going to be the survivors in this changing world. You and your story
are content. The story of how your book came to be, can be as
interesting to the world if not more so than your book. Take the time
to develop your story.
Collateral is the tangible things you will need to support your
marketing campaign. My gosh this sounds like a lot. It’s not really.
Some people get carried away with this and spend far too much money.
I’m a bit of a tightwad and tend to make the most of what I can on a
thin budget. You will need at least a business card and possible post
cards or bookmarks.
Business cards are still the essential tool of any business person.
When it comes to publishing, I suggest that your card has the cover of
your book on one side and all of the information to contact you on the
other. Always carry a good supply of these with you. Hand them out to
everyone. They are cheap, don’t scrimp, and don’t be shy. Drop one in
every “win a free lunch” fish bowl. It’s ok to err on the side of
shameless self promotion, just don’t be rude or annoying about it. The
contact information should include;
Your company name,
Your name,
Address,
Phone number,
Email address,
Website address,
Name of your book,
ISBN of your book,
And
Where your book can be
purchased (usually your fulfillment house)
Bookmarks and postcards should do the same, just in a larger format.
There’s no need to spend a lot on these. Many web based printers will
do these at a very reasonable cost, often times throwing in the business
cards for free. I like psPrint from a price and quality stand point.
You can get the blank forms from any office supply store, but I have
found that the cost, time and effort often times far exceeds what it
would have taken if I had sent the work out.
Know who your customer is. Take the time to understand who would be
interested in your book. This will help to narrow down the way you
create your collateral and who you will target your marketing to. When
I completed The Chronicles of Adrian Smith, my POD company sent out
press releases. While that was a great service, I’m not sure that a
Chinese-American radio station in San Francisco would be interested in a
historic science fiction romance novel.
Identifying your customers will take time and a lot of research. The
internet is perfect for this. You don’t need to spend a lot of money on
mailing lists or research firms if you have time and persistence. If
your book is about drug awareness, you can find many libraries and
groups who would be interested in your book. Start building your own
contact list and mailing list. This can be as simple as an excel spread
sheet or any one of the off the self software packages. If you buy a
package, make sure it has the ability to print labels.
Find out who the local radio and television stations are. Find out who
the local news paper and magazines are. These people are hungry for
content. Your story and your book are interesting to their audience. I
developed my pitch for Charlie’s Treasures and then sent personalized
letters and a copy of the book to radio and TV stations in the San
Francisco bay area. I wound up with a ½ hour interview during prime
time commute with a major radio DJ. She hadn’t read the book, but was
fascinated with my story.
Remember that there are lots of people doing the same thing and there is
limited air time. If you don’t hear from them, it’s not a reflection of
your story or your book. You may have the most interesting story to
tell, but a fight between two parents at a local soccer game can get you
bumped.
Every time you have a book signing or your book gets on the shelf of a
book store or you snag a few moments of media time, let the world know.
Put out a quick press release to the local news papers, radio stations,
etc. Local author, Jane Summerfield will be on Traffic Talk, KRASH 1670
AM at 4:30 pm Friday the 30th discussing her new book, Over
Due.
Once your story is polished and your book is ready, I suggest spending a
few bucks and sending out a real press release. I use PRWeb and have
been very successful with it. This will help to populate the web with
news worthy information about you and your book. Other news services
and information websites pick up this information as well. You’d be
surprised where I find my stuff. This is a very useful tool in getting
your story into the main stream. PRWeb now grades your press release
and will even help you fine tune it.
Other web based tools that will help are Froogle.com (now
Google Base) and
google.books.com. Both are very useful in making your book and your
website the top result when someone is looking for you. Let’s face it
Google is one of the biggest search engines out there. If you’re
registered with them, it can only help.
Now
it’s time to pound pavement. Always carry copies of your book with you
and where ever you go, allow a few minutes to stop at the local book
store. I even take books with me on vacation. You never know who you
might run into. With Charlie’s Treasures I figured on about 1,000 books
as marketing give aways. When I stop in at bookstore, I usually can get
them to take a half dozen or so on consignment. I’m not sure if I’ll
ever get paid for those, but now the book is on the shelf of a brick and
mortar real honest to gosh store. That exposure can’t hurt. I also
will give signed copies to people I meet. The hopes is that they will
show it to friends and family and they will want to buy copies for
themselves. I’ve even been known to send them to telemarketers and
customer service people. If the subject matter of your book is
appropriate, consider donating a few to local fund raisers. You’ll
notice on my site I donate books in support of several non-profit
organizations. I’m always pleasantly surprised when my book will sell
for $60 or more at auction.
One
last bit of advice, be careful when spending your money. Many companies
will offer to place an ad for your book in their catalog or as part of a
bigger ad in the New York Times, etc. My POD had such an offering a
while back. I think it was $1,200 for a partial ad (1/20th)
in the New York Times. Sounds great until you consider that I would
have to sell 1,500 copies of the book just to break even. What’s the
likely hood that that would happen? Now if the ad were in a program
book for a The World Science Fiction convention – I could see that as a
distinct possibility. Never be afraid to ask their circulation and
never be afraid to ask for better positioning. The same is true for
firms that offer to market your book. It’s sad, but there are a lot of
people out there who making their living off of charging you a lot and
return nothing. Know your customer, know your book, ask lots of tough
questions and spend your money wisely.
Finally Rich’s Pet Peeve "Don’ts of Marketing"
When it comes to websites, don’t use key words or meta tags that have
nothing to do with you or your book. The robots are smarter now and if
they find this stuff – you can actually get banned. And don’t put text
on your page that is hidden in the back ground. The old white text on a
white background will also get pegged by the spiders and robots. Don’t
do it.
Don’t overly pre-sell your book. This has to be one of my biggest pet
peeves. If you are writing your book, tell the world. If your book
will be available in the Fall tell the world. Don’t sell copies of your
book before it’s ready to ship. Not print, but ship. Not only has the
FTC-Federal Trade Commission deemed this illegal, Pay Pal and the credit
cards forbidden it, it’s down right smarmy. Wait until you know the
books are on the truck from the printer to your fulfillment house, then
open the doors. What you can do is create a reservation list of people
who would be interested in purchasing the book when it is printed. This
should have a no obligation to buy attached to it. You can offer them an
early discount, etc, etc, but do not sell the book and take money for
something you don’t have.
The
world is smart, don’t lie. In marketing puffery is ok. “My mom says
this is the best book she’s ever read.” That’s ok she probably did.
Telling the world, you’re going to sell a million copies will only get
you laughed at. In this day of lies and profusion of miss-information,
a little honesty goes a long way.
“So What Have You Done About It Today?”
Richard Neumann

Radio Gigs
Since the radio gigs have been such a positive
influence on the web traffic I felt it justified a page of it's own.
I try and be
as prepared as possible for each radio gig. I'll check out
the station's web page, listen if I can and try and find a bio
on the host. From my humble experience, and experts will
probably laugh at me, but no matter how well prepared you are,
it seems like you have about 3 seconds to figure out which
direction your host is going to take. It's the most
excruciating form of improv. All I can recommend is that
you have a great sense of humor, and drink plenty of coffee,
tea, etc whatever keeps you on your toes (but not too much).
If this kind of stuff throws you, practice with a friend, make
sure they toss an odd question to you to try and throw you off.
I find it's not so much what they ask, but how. I had one
host who was an explosion of energy and an hour later the next
host was calm. You've got to be able to change gears like
a Formula 1 driver. One last note, I practiced answering
the "Where can people find your book?" question until it was
smooth. It's the only part of my interview I want to be
rehearsed. Let's face it, no matter how captivating the
show is, in the end, the audience must know where they can buy
your book. Being clam, clear and enunciated on this one
point is crucial.
OK, here's a
very important "Why" for all prospective authors and indie
publishers. Actually its a couple of them. Why spend
the money on radio ads? Because, the numbers show it has
made a big difference in traffic to my site. It's a very
effective way to get the word out and it does so in a way that I
consider to be informative and non-invasive. Invasive
being what you might imagine a used insurance salesman might be
like. Secondly it gets the word out about you, which is
what will spark the interest of people who in turn might want to
pick up a copy of your book. But then there is the
incredible boost to the ego. Trust me, we all need it.
This is a very difficult love and an almost impossible career.
When things seem their worst, you get a burst of energy.
I've alluded enough, down to specifics. EMSI booked me on
WOCA with Larry and Robin. I had a feeling (see below)
that this would be a good show. Little did I know - wow!
For those of you who did not catch the show, Larry was kind
enough to put it on PodCast for me. Please check it out
and see why - this was probably the best decision I have made.
Many thanks go out to Larry and Robin and the wonderful staff at
EMSI!
Click on the "On Air"
button to hear these two radio shows.
WOCA-AM

NEHI
(Native Education and Health Initiative)

For those
more I-Tune savy than I, you'll know how to down load this.
I found you can either click on the PodCast link or download the
MP3 file. It'll take a bit since it's a 20+ minute
interview. ENJOY!
Since this is
such an important part of what I am currently working on and
since it represents one of the greatest challenges that an indie
publisher can face, I've decided to put this section up front.
Getting the word out about you and your books is a challenge.
At the end of the day, it comes down to selling books.
Unfortunately that is the hard cold reality of being a
writer/story teller. In order to pay the rent, we must
sell books. Let's see what happens when I try radio talk
shows as a medium. First I'll see if there's a noticeable
jump in website traffic, then let's see if it actually increases
sales! OK, seeing how close these dates are I doubt there is
anyway to plot web traffic and book sales to a specific show.
I'm not so sophisticated that I track book sales by geographic
region, let's see mom bought one, then my sis....
I'll have to noodle on this one and see if I can come up with a
clever "overall" tracking measurement.


This chart comes from my web management
system. It allows me to measure some aspects of the
traffic. For instance this is the number of people who
actually visited the site daily (yellow) and monthly. I purposely can't tell
who they are. The 16th was when my radio interview with Kaz on KSVY aired. You can see a nice little jump in
traffic after that. The jump earlier in the month was most
likely due to friends and family checking out the Guatemala
Adventure blog and pics. I have also seen an increase in
the number of "exits" from the Buy Books page. A good
sign. By the way April at 649 visits is the highest
traffic in any month since we launched in October of last year.
And May is at almost 200! There have been well over 3,500 visitors to my humble site.
It is important for anyone starting out in
the Internet world to understand that not everyone lives in that
IBM Commercial where you launch a site and suddenly thousands of
people are streaming to your site. Drawing traffic to your
site is like any other form of promotion, it takes a lot of hard
work and constant effort. It also takes a lot of patience.
And, just because people are visiting your site, doesn't mean
they are buying.
All of these
interviews will be exciting, but one I am particularly
interested in. That's WOCA with Larry Whitler on May 7th.
Larry began writing and illustrating children's books and songs
after his son was born in 1986. Just about the same year
my son was born and about the time I decided to pursue my love
for writing.
| Air Date |
Time |
Station |
Location |
Host |
Webcast |
| |
|
|
|
|
|
|
7-18 |
3:00 pm |
WOGL-FM 98.1 |
Philadelphia, PA |
Brad Segall |
yes |
|
6-8 |
7:35 am |
CRNI |
National |
Mary Jane Popp |
yes |
|
5-29 |
8:00 am |
WBBM-FM 96.3 |
Chicago, IL |
Greg Murray |
no |
| 5-23 |
6:30 am |
Radio America / CRN |
National |
Doug Stephan |
yes |
| 5-11 |
7:35 am |
WYZE-AM 1480 |
Atlanta, GA |
Cynthia Waters |
no |
| 5-10 |
10:00 am |
IssuesToday |
National |
Bob Gourley |
no |
| 5-9 |
Taped |
KCBC-AM 770 |
San Francisco, CA |
Pam Reddington |
no |
| 5-9 |
6:10 am |
KCBR-AM 1040 |
Colorado Springs, CO |
Tron Simpson |
no |
| 5-7 |
5:40 am |
WOCA-AM 1370 |
Gainesville, FL |
Larry Whitler & Robin MacBlane |
no |
| 5-4 |
7:15 am |
KBEM-FM 88.5 |
Minneapolis, MN |
Ed Jones |
no |
| 5-2 |
Taped |
WNTN-AM 1550 |
Boston, MA |
Paul Roberts |
yes |
| 4-30 |
6:30 am |
Life Talk Radio |
National |
Dr. David DeRose |
yes |
| 4-30 |
5:15 am |
WACK-AM 1420 |
Rochester, NY |
Dr. Russ Jeffery |
no |
| 4-27 |
2/5pm ET |
WSRQ-AM 1220 |
Sarasota, FL |
Doug Miles |
yes |
| 4-25 |
Taped |
WSAR-AM 1480 |
Providence, RI |
Lorraine Seymourian |
no |
| 4-16 |
1:00 pm |
KSVY-FM 93.1 |
Sonoma, CA |
Kaz |
yes |
Please note
times are listed as PST - Pacific Standard Time and may vary as
some of the stations record for later broadcast. I will
try to keep this schedule as updated as possible. You can
also get more details on
Where's Rich?
I need to give credit to the
incredible staff at EMSI. They are responsive, proactive
and best of all have done an incredible job of booking these
gigs and keeping me on top of a very hectic schedule. Many
many thanks.

1127Grove Street
Clearwater, FL 33755
www.eventmanagement.com
April 17, 2007
Wow.
Great fun! Many thanks to Kaz and the staff at KSVY
91.3 fm in Sonoma! For those of you who missed yesterday's
broadcast, never fear, I have more lined up. I think I
pulled it off quiet well despite the fact that I was fighting a
nasty cold.
The absolute
best part.
The most
rewarding part and the reason I do this.
The reason
any writer writes was confirmed by one person who called into
the station. He and his wife had read the book at a local
Starbucks and called in to say they really enjoyed the book.
I look at it this way. If someone is willing to stop what
they are doing and call into a radio station to tell you they
liked your book, that says a lot. If you've ever
tried to catch a station's phone number and then try and call
in, you know this is no small task. I consider that to
have been a very memorable compliment. I need to make a
list of the people who have said wonderful things about
Charlie's Treasures and put them under the Success category.
This is why I write. This is my applause. It makes
all the efforts, all of the set backs and frustrations seem
worthwhile.
Here's what
radio personalities really look like!

Kaz - the
picture says it all.

What a
handsome lad - nice voice.

Marty from SL
Vineyards - fellow author and nice guy.
April 3, 2007
Cool update!
I'll be on Kaz's radio show on Monday April 16th 1pm to ??
on KSVY 91.3 fm in Sonoma. What in the world do you think
Kaz and I would have to talk about?